How do I change or reset my password?

Edited

If you are already signed in:

  1. Open Settings, then Account.

  2. Select Change Password.

  3. Confirm your identity if prompted, then enter and confirm your new password.

If you cannot sign in:

  1. On the login screen, select Forgot Password.

  2. Enter the email address registered to your eMedici account.

  3. Open the secure sign-in link sent by email. Check spam or junk folders if it does not arrive.

  4. After signing in, eMedici will take you to Settings → Account so you can choose a new password.

You do not need to know your old password. Secure links expire, so request a new link if eMedici says it is invalid or expired.

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